We received a request for professional development on the use of the new email system, Microsoft Outlook. While we don’t normally cover the support offered by other areas of the university, we appreciate how frustrating using Outlook can be.
I would simply note that there’s a significant difference when using email online vs using the email application (client) on your desktop and phone.
Personally, I use only use the online version, found at https://www.office.com because I prefer its simplicity and reliability when working across multiple computers.
If you’d like a more in depth look at Outlook and Office365, here’s the specific self paced learning listed by RMIT.